On-Line Services

Forgot your password? - Step 1 of 3

If you have forgotten or misplaced your password, our security measures do not allow us to recover it for you. By correctly responding to your recovery questions you can create a new password.

For more information on how your privacy is protected, please refer to our Security information page.

Fields with * must be filled in.

Enter your e-mail address

Please note that you must enter a valid e-mail address as CIC will use this e-mail to send you official confirmation messages.

If at any time you wish to change the e-mail address you registered with us, once logged into On-Line Services, you can use the "Manage Account" service link at the top of the page.