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FAQ | Security

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Create an account to:

  • pay your fees online
  • view your payment history
  • see how long you've been physically present in Canada since becoming a permanent resident and save the result (physical presence calculator)

Find out how we protect your privacy.

Fields with * must be filled in.

If you already have an account, enter your e-mail address and password:

If you are a new client, please Register.

Forgot your password?

If you are inactive on this application for 30 minutes or more, you will be 'Timed-Out'. It is a security feature to ensure your identity and to protect your information.